FAQs

• What type of services does T.H.E Salon offer?

  • At T.H.E. Salon, we offer a wide range of services, including, but not limited to, haircuts, color services, styling, and hair health treatments.​

• What type of payment methods do you accept?

  • T.H.E Salon accepts all major credit cards, Apple/Google Pay, and cash. We do not use Cash App, Zelle, or PayPal to conduct business. We can use the card on file that you provide during booking, or you can use a different card upon arrival and utilize our card reader.​

• Does T.H.E Salon offer services for children?

  • Children that are able to sit and practice bodily autonomy are welcome to be serviced at T.H.E Salon. However, please be advised that this is not a salon FOR children. We do not offer children's pricing or offer discounts on services performed on children. Be aware that the salon space is very small and that there are things there that may be within reach of small children at any point in time, including glass, chemicals, hot tools, and sharp objects. A parent or guardian must be present during the appointment, no exceptions.​

• Why can't I book with you every Saturday?

  • Unfortunately, friends, I​ do not work every Saturday. This allows me to maintain a healthy work life balance and be able to take work opportunities outside of the salon that may require me to travel.

• Why aren't your prices listed on your website?

  • The short answer is, because including the pricing and service description of every single service that I offer, would make this a very, very long website. I find that utilizing a separate booking platform, allows me to utilize my main website as a place to introduce potential clients to me and my business.​

• Am I allowed to bring my children, cousins, siblings, etc. to my appointment?

  • Yes! There is additional seating in the hallways adjacent to T.H.E Salon, as well as 2 additional seats inside the suite. As far as children go, please read my earlier response and act accordingly. ​

• Do you take deposits or charge late fees?

  • No, I do not take deposits or charge late fees. So far, my current guests have shown me that these are not things that I need to do because we both demonstrate good customer service by respecting each other's time and by giving adequate notice when canceling and rescheduling appointments. New guests, please take note, and follow suit. The only time I charge a fee is when someone cancels an appointment less than 24 hours before their scheduled time. There really isn't any way for me as a stylist to recuperate lost funds on such short notice.​​

• How far in advance do I need to cancel or reschedule an appointment?

  • Appointments need to be canceled or rescheduled 24 hours prior to your appointment date. In the event of an extreme emergency (i.e. family death, car accident, bodily injury, birth, or natural disaster), this fee will be waived ONCE. I will make note of it in your client profile on the date of the occurrence. If you happen to be a repeat offender, you will simply be blocked from booking.​

• Does T.H.E Salon do natural hair?

  • ​Absolutely! Clients with any hair texture are more than welcome inside the doors of T.H.E Salon.​

Am I required to leave a tip?

                        No! Gratuities are always appreciated, but never required. I appreciate your visit all the same.​